Terms & Conditions

Welcome to SMMGalaxy.com. By accessing or using our platform, you agree to the following Terms and Conditions. These terms are designed to protect both you (the client) and us (the service provider), ensuring fair and transparent use of our services. Please read them carefully.

Acceptance of Terms

By creating an account, placing an order, or using any service on our platform, you acknowledge that you have read, understood, and fully agreed to these Terms and Conditions. If you do not accept these terms, you must immediately discontinue using our services.

Description of Services

Our platform provides social media marketing services, including but not limited to:

• Instagram (likes, followers, views, comments, reels)
• YouTube (views, subscribers, likes, comments)
• TikTok, Facebook, Twitter (X), Telegram, Spotify, and other platforms.

Our role is strictly limited to providing marketing and promotional services. We are not affiliated with or endorsed by Instagram, Facebook, YouTube, TikTok, or any other social media platform.

Client Responsibilities

To ensure smooth service delivery, clients must:

• Provide correct and complete order details (service ID, profile/reel/post link, and quantity).
• Keep accounts public during service delivery. Private or restricted accounts will lead to incomplete delivery.
• Avoid submitting duplicate orders on the same link across different services.
• Ensure that likes, views, or followers are not hidden or restricted.

Any failure to follow these requirements will result in cancellation or incorrect delivery, for which SMMGalaxy holds no responsibility.

Refund & Cancellation Policy

• All payments are final and non-refundable once an order is placed.
• Refunds are only provided in cases where SMMGalaxy fails to deliver due to a technical issue on our end.
• Refunds will only be credited back to the SMMGalaxy wallet balance — not to external bank accounts, cards, or UPI.
• No refunds will be issued for:
  -Wrong or broken links submitted by the client
  -Private or restricted accounts
  -Drops in followers, likes, or views caused by the social media platform itself
  -Any bans, suspensions, or penalties applied by Instagram, YouTube, TikTok, or other platforms

Attempting to raise unauthorized disputes, chargebacks, or false complaints after using our services will be treated as fraudulent activity. In such cases, SMMGalaxy reserves the right to:

• Suspend or terminate your account permanently
• Forfeit your remaining wallet balance
• Initiate legal action under applicable laws

Delivery Policy

• All services are delivered according to the estimated speed mentioned in the service description.
• Actual delivery time may vary depending on system load, platform updates, or third-party provider availability.
• Once an order has started processing, it cannot be canceled, modified, or stopped.

We do not guarantee that engagement (likes, followers, views, comments) will remain permanent. Drops can occur due to Social media platform updates or Social media algorithm changes, which are outside our control.

Limitation of Liability

• SMMGalaxy is not responsible for any direct, indirect, or incidental damages that occur as a result of using our services.
• We are not liable for: Account bans, suspensions, shadow bans, or restrictions by Instagram, YouTube, TikTok, or any other platform, Changes in platform algorithms or policies that affect service results, Any reputational, financial, or business losses suffered by the client

By placing an order, you acknowledge and accept that you are fully responsible for the use of these services.

Prohibited Usage

You agree not to use SMMGalaxy for:

• Illegal, fraudulent, or harmful activities
• Promoting violence, hate speech, nudity, or adult content
• Reselling services without proper disclosure

Violation of these rules will result in immediate termination of your account and possible legal action.

Privacy & Data Usage

We protect your privacy. We securely store usernames, profile links, and payment details and never share them. See our Privacy Policy for more.

Changes to Terms

We can update these terms anytime. Changes take effect when posted here. Please check regularly.

Governing Law

Indian law governs these terms. Disputes go to New Delhi courts.

Contact Us

For questions, visit our Contact Page or email teamsmmgalaxy@gmail.com.

Disclaimer

You use SmmGalaxy.com at your own risk. We are not liable for supplier actions, warranty breaches, or the quality, accuracy, or legality of services. All content and services are “as is,” with no warranties, and we do not support or own transactions.

Refund Policy

SmmGalaxy links you to suppliers. Refunds, if approved by suppliers, go to your SmmGalaxy account for undelivered orders. No refunds for wrong, private account orders, or fraud (e.g., stolen payments). Verify orders before submitting.

Indemnity and Release

You agree to protect SmmGalaxy, its affiliates, officers, and employees from claims due to your term violations or legal breaches. You release us from supplier-related issues.

Children Policy

Only those who can legally contract under the Indian Contract Act, 1872, can use SmmGalaxy. Minors under 18 need a parent or guardian.

Other Businesses

Third parties may offer services on SmmGalaxy.com. We are not responsible for their actions or content. Review their terms separately.

Communications

Using SmmGalaxy.com means you accept electronic messages (e.g., email, tickets) about transactions or promotions.

Losses

SmmGalaxy is not liable for indirect losses (e.g., lost profits) not expected when you started using the site.

Modification of Services or Terms

We can change services or terms anytime. Changes apply to current and future use unless law requires otherwise for past orders.

Force Majeure

We are not liable for delays from events beyond our control (e.g., natural disasters).

Waiver

If we don’t act on a breach, we can still enforce it later.

Our Details

SmmGalaxy.com operates this site. Contact us via Tickets, email teamsmmgalaxy@gmail.com, or call 0145-2943895.

Notice and Procedure for Claims

Report infringement or issues via a Ticket. We may remove content without admitting fault. False claims may lead to legal action.

Governing Law and Forum

Indian law applies. Disputes are handled in New Delhi courts.

SmmGalaxy Software Terms

Use SmmGalaxy.com software only for our services. Do not reverse engineer, resell, or use it illegally. We may update it automatically.

Promotion Focus

SmmGalaxy boosts your social media presence but cannot guarantee follower interaction. Engagement depends on your content and strategy. We do not control user accounts or reactions.

SmmGalaxy – Always With You